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Jacqui Turner

Jacqui Turner is an award-winning Trainer/Coach, who has enjoyed a very successful career in Training and Management roles across Financial Services, Retail and Utility sectors. Achievements have included ‘Welsh Contact Centre Trainer of the Year 2014’ and a finalist in the National Contact Centre awards for the most effective training programme. She has had the pleasure of designing and delivering training for very prestigious organisations such as Lloyds TSB, HSBC, Dwr Cymru Welsh Water and Tesco.


Sarah Elliott

Sarah Elliott has been working in the Training Industry for over 20 years. She brings an infectious enthusiasm for both account-managing clients and hands-on delivery of specific Microsoft Office Training courses. Sarah’s background in IT helps enormously, as she is able to advise clients of the best route to take when designing courses to ensure maximum effect.

After graduating with a degree in Maths and IT, Sarah gained her extensive experience working as a Training Manager for The Civil Aviation Authority. Elliott Training was developed in 1996, and since then Sarah has worked with a wide variety of companies, developing and nurturing client relationships. Her forté is to listen, advise and then deliver an exceptional training experience

“Training is an essential part of an individual’s career path, and with the right training a huge difference can be made to a working day. My passion is to develop inspirational, fun and energising courses that make an impact. I love working with delegates who are focused on the programme objectives, up for a challenge, have a sense of humour, and really want to learn and progress their own abilities.”

Tracy Mountain

I am a very experienced recruitment, outplacement and training specialist with over 30 years experience recruiting in both the public and private sectors, I have managed large assessment centres for multi national clients for all grades.

I specialise in public sector recruitment, including success profiles within the civil service.

I have a great deal of experience of competency, behavioural and strength based interviewing.

For over 20 years along side my recruitment experience I have been sharing my knowledge and understanding by delivering outplacement workshops, including CV, statement of suitability and interview techniques, coupled with 1-1 coaching sessions to help clients move on with their careers be that upwards or moving to something completely different.

I am a true believer in taking the time to talk through with individuals what’s important to them and how we can align that to their career aspirations.

I am level A and B qualified with additional Wave qualification

I am qualified competency  and strength based interviewer


Sean Liddell

A creative and engaging and motivational consultant very experienced in mental health first aid, Mindfulness, Emotional Intelligence and Coaching skills. Delivering innovative courses to provide sustained personal growth with over 15 years’ experience. Extremely people focused, Sean has always strived to drive the development of private and public sector clients to the highest level achieving personal satisfaction when they achieve company and personal aims. A natural motivator, Sean utilises his coaching skills and conversations to challenge and embed learning to effect positive behavioural change consistently getting excellent feedback. 

Sally Strong

Sally is an extremely experienced professional that has worked in the business and people development world for over 20 years.

Working and developing people and business across the public, private and charity world and is continually developing herself to stay ahead of the game.

A testimonial from one of her clients says it all “Sally has worked with our organisation for over 5 years, providing excellent training advice and delivery for a broad range of development courses.  Her personal delivery style and knowledge of employment law has provided us with an Equality & Diversity course that everyone remembers.  Sally has also worked closely with our senior management team in understanding our business needs to deliver effective management development and customer service programmes.  The success of these programmes has been measured in promotion opportunities obtained, improvements in service and customer satisfaction.”

Andrea Sunderland

Andrea is a highly experienced trainer, facilitator and coach specialising in Management, Personal Development and Customer Care Training. She has a wealth of Customer Service and Management experience, working with Managers of all levels.

Having spent the first 10 years of her career managing large teams within multi million pound turnover businesses, she is particularly skilled at engaging and inspiring junior and middle managers and aims to give people the confidence to apply what they have learned in order to achieve the results that will enable them to reach their full potential. Andrea is renowned for her structured, highly interactive and fun style of delivery.

A highly experienced trainer, facilitator and coach with extensive blue-chip commercial business and training/HR management experience, along with seventeen years training consultancy experience. 

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